So, I try not to be too paranoid... okay at least without some sort of possible justification even if it just lives in my mind. I think Kristy the front counter girl at my Vet's office does not like me and purposely tries to annoy me. I call the Vet fairly regularly as I am the co-owner of a frickin zoo... 5 cats and three dogs for those of you at home counting.
I called a couple of weeks ago to schedule a Saturday appointment for my two newest cats. Kristy took the call and we made the appointment for two days later. I packed up my cats into their carriers and trudged into the Vet fifteen minutes prior to my appointment. They had no record of me having an appointment... none. It was not even like there was some confusion about the day. Fortunately, my vet makes a fortune off of me and knows my value as a consumer. She fit me in and I hardly had to wait at all. It was just a bit embarrassing showing up without an appointment.
That alone would not be enough to get my paranoia engaged. It was when I called the next week to schedule my dog Cixous's dental appointment and she said, "Oh, its you." And, yes, she said it "that way." You know what I mean, like her stomach just clenched and she vomited a bit in her mouth.
This all stemmed from my first bad encounters with her. She just is not very good at customer relations. I have twice been ignored while she worked at the front counter. All I expect is an acknowledgement of my existence and the words, "I am sorry for the wait. I will be right with you." She does not do this. On the second encounter, she helps someone who is not even a regular customer while I wait for the pain meds for my then dying dog. After twenty minutes of waiting, (yes, 20) she informs me that the vet left and did not leave the script. I explain that he should have and that I need it. She looks at me blankly. Apparently of the three vets at this clinic, two are out and one is at lunch. I expect that one of them could be reached so that my dying dog can be relieved of pain. She suggests I try back later. I suggest she call the vet now. Ever since then, she treats me like I am the most horrid person.
Perhaps I am projecting somewhat as I do feel bad for being a bit of a bitch and demanding that I get the script. But my dog did in fact die three days later and enjoyed her last days only because of the meds.
I hate Kristy.
Subscribe to:
Post Comments (Atom)
1 comment:
Is it wrong that this post made me giggle?
Post a Comment